Terms of use of Amazon.com

Conditions of use

Last updated on 13 December 2012.

Amazon and the companies of its group ("Amazon") offer you functions of web site and other products and services when you visit or purchase at Amazon (the "web site"), use products or services from Amazon, use Amazon mobile applications or using software made available by Amazon in relation to the above (the "Amazon services" individually, every one of them, the "Amazon service"). Amazon pays Amazon services under the conditions set out on this page.

Please read these conditions carefully before using the services of Amazon. By using Amazon services, you agree to be bound by these terms and conditions. We offer a wide range of services from Amazon and sometimes additional conditions may apply. In addition, each time you use any Amazon service, (for example: Amazon MP3, wish list, checks gift or Amazon applications for mobile devices), will be equally subject to the terms and conditions and the specific conditions applicable to such services from Amazon (the "conditions General of services"). The general terms of the services shall prevail over these terms of use in the event of discrepancy between the two.


Please review our privacy notice, and our page on Cookies and online advertising, that also govern the use they make of services from Amazon, so you know our practices.

Electronic communications

Whenever you use an Amazon service or send us an email, you are communicating electronically with us. We`ll contact you by email, by posting notices on our web site, or by other Amazon services. For the purposes of this agreement, you consent to receive communications from us by electronic means, and accept that all contracts, notices and other notifications and communications that we send to you electronically satisfy any requirement of written form, unless any applicable mandatory legislation required a different form of communication.

Copyright rights, intellectual property and rights over databases

All content hosted or made available in any of the Amazon services, such as text, graphics, logos, icons, buttons, images, audio clips, digital downloads, and data compilations are owned by Amazon or its content suppliers and is protected by the laws of Luxembourg and international legislation on intellectual property rights and rights in databases. The set of all content hosted or made available through any Amazon service is the exclusive property of Amazon, and is protected by the laws of Luxembourg and international copyright and rights in databases.

It is not permitted the systematic extraction or re-use of any portion of the content of any Amazon services without our express consent in writing. In particular, the use of tools or robots of search and extraction of data for the extraction is not permitted (either on one or more occasions) of substantial parts of the Amazon services for reuse without our express written consent. You are also allowed the user to create or publish their own databases when they contain substantial parts of any of Amazon`s services (for example, our lists of products) and price lists without our express consent in writing.


You can see a (non-exhaustive) list of the Amazon marks in the following link. Additionally, graphics, logos, page headers, button icons, scripts and service names that are included or are available through Amazon services are trademarks or represent the commercial image from Amazon. They may not used trademarks or trade dress of Amazon in connection with any product or service that does not belong to Amazon, or in any manner that is likely to cause confusion among users or that may disparage or discredit to Amazon. Other trademarks that are not owned by Amazon that are included or are available through Amazon services belong to their respective owners, who may or may not be affiliated or associated in any way with Amazon, or sponsored by Amazon.


Several patents belonging to Amazon apply to Amazon services as well as to the features and services accessible through them. On the other hand, different parts of the Amazon services operate under different licenses of one or more patents. You can see a (non-exhaustive) list of corresponding patent from Amazon and other third party patents licensed in favour of Amazon in the following link.

License and access

Subject to compliance by you of these terms of use and the General conditions of services applicable as well as the payment of the applicable price, if any, Amazon or its content providers grant you a non-exclusive, non-transferable and non-sublicensable, limited license, access and use, for personal, non-commercial services of Amazon. This license does not include any right to resell commercial services of Amazon or its contents, nor any right whatsoever to compile or use list any products, descriptions, or prices. Also includes the right to make any use derived from services of Amazon or its contents, or to download or copy information from account for the benefit of another business, or the use of tools or robots of search and data mining or similar.

Amazon and its licensors, suppliers, publishers, rights holders or other content providers reserve any right which is not expressly covered in the general terms of the services or these terms of use.

The reproduction, duplication, copy, sale, resale or exploitation of any of Amazon services or any part thereof for commercial purposes, in each case without our prior written consent is not permitted.

It is not allowed to utilize framing techniques to introduce any trademark, logo, or other copyright-protected information (including images, text, page layouts or formats) from Amazon without the appropriate prior written consent. The use of meta tags (meta tags) or any other "hidden text" that uses the names or trademarks of Amazon without our prior consent and in writing is not allowed.

We ask you to make a proper use of the services of Amazon. You are only allowed to use Amazon services in a lawful manner. Any breach by you of these terms of use or the general terms of the services will result in the cancellation of the permission or license granted by Amazon.

Your account

When you use Amazon services is responsible for maintaining the confidentiality of your account and password data, as well as for restricting access to your computer. To the extent that as permitted by applicable law, you agree to assume the responsibility that is appropriate for all activities carried out from your account or using your password. You must take all necessary measures for the purpose of ensuring and safeguarding the confidentiality of your password, and shall inform us immediately should you have reason to believe that your password has been put in knowledge of a third party, or if it has been used in unauthorized manner or is likely to be so. It is your responsibility to check that the information we provide is correct and complete, coming also obliged to inform us immediately when any change in the information provided to us. You can access your information and update it via the my account web site.

May not use any Amazon services: (i) in any way that causes, or may cause, damage or prejudice to any Amazon services or interruption of access to them; or (ii) for any fraudulent purpose, or for the purposes of the Commission of any crime or other illegal activity of any kind; or (iii) to generate any kind of annoyance, inconvenience or anxiety in a third.

We reserve the right to deny access to the service, to terminate any accounts and to remove or alter any content in case that the user breach applicable law, these terms of use or any other terms and conditions or applicable policies.

User reviews, comments, communications and other content

Users can publish their opinions and comments as well as post other content, send communications, suggestions, ideas, comments, questions or other information, provided that the content is not illegal, obscene, abusive, constitutes a case of threat or defamation, or invade the privacy of third parties, infringes intellectual property rights or otherwise is offensive to third parties or objectionable, or consist of or contain computer viruses, political propaganda or advertising content, post chain, sending mass mailings or any "spam" is. The use of email addresses false, or impersonate another person or entity, or falsify the source of any other content in any way is not permitted. We reserve the right (without which, however, and in the absence of a valid form of notice, bound to do so) to remove or edit any content. If you believe that any content on the Amazon services or any material whose sale was publicized in the same include any defamatory statement, or if he understood that their intellectual property rights are being infringed by any element or information available at Amazon services, please let us know such circumstance through the completion and presentation of the corresponding notice formWe will respond to that.

To post any content, or submit any materials for publication, and unless indicated otherwise, you grant: (a) in favour of Amazon the right non exclusive, free and capable of full assignment and transmission in favour of a third party, to use, reproduce, modify, adapt, publish, translate, create and exploit any derivative works and distribute and display your content throughout the world and through any means; and (b) in favour of Amazon, its sub-licensees and those who derived his title from Amazon, the right to use the name provided by you in connection with such content, if you so decide. This provision does not imply the assignment of any moral right.

You agree to the irrevocable nature of the rights thus conferred during the whole of the period of protection recognized their rights of intellectual property on the content and material identified above. It also undertakes to carry out any additional actions that were necessary for the purpose of formalizing the transfer of the rights conferred in favor of Amazon, including the subscription of any instruments and documentation, our request.

You represent and warrant to be the holder of any other form control all of the rights to the content you could publish, manifesting and also guaranteed that the date of the referral of that content: (i) the content and material is accurate; and (ii) the use of such content or material does not imply any breach of policy or guidelines from Amazon, nor will be any harm to any person or entity (also guaranteeing that the content or material in question is not defamatory). You agree to release Amazon from any claims by third parties against Amazon arising from or in connection with such content and materials, except insofar as such liability arising out of the lack of suppression for our part of such content or material after having been notified (through the form of notice) of the illicit character of such content or material.

Intellectual property claims

Amazon respects the intellectual property of third parties. If you believe that your intellectual property rights have been able to be infringed, please do use our policy and procedure for claims for infringement.

General conditions on the Amazon Software

All software, including updates, improvements and any documentation related to such software that we make available to you at any time in respect of Amazon services (the "Amazon Software") is subject, in addition to these conditions of use and sale, to the conditions which you can find here.

Other business

In addition to Amazon, third exploit shops, offer their services, or sell product lines through this web site. Additionally, we offer links to the web sites of companies of its group and other companies. We are not responsible for examining or grading, or in any case warrant, offerings of any of these businesses or individuals or the content hosted on their respective web sites. We do not assume responsibility for the actions, products, and content of any of these businesses or individuals, or any other third party. The customer will always be informed if a third party is involved in its operation and we may share with such third party any information relating to the transaction. We suggest that you carefully review privacy and other terms of use for such third party statements.

The role of Amazon

Amazon allows external vendors offer and sell their products at Amazon. Details of these products page will contain the relevant information in the case that these were provided by external vendors. While Amazon facilitates transactions through its Marketplace platform, Amazon is not neither the buyer nor the seller of the products offered by external vendors. Amazon simply provides a space where buyers and sellers can negotiate and carry out their transactions. Therefore, the corresponding contract that is generated once done the purchase of any product sold by an external vendor, concerned solely and exclusively to the purchaser and the seller of that product. Amazon does not form part of that contract, assumes no liability related to the same, or acts as a representative of the seller. The seller is responsible for the sale of its products as well as offer assistance in terms of the claims of the buyer, or with respect to any matter relating to the contract between the buyer and seller. However, and due to that Amazon wants to guarantee the buyer a safe space where to shop, Amazon offers the guarantee of the A to Z of Amazon, in addition to any rights the consumer may have by law or contractual.

Our liability

We will make our best efforts to ensure the availability, uninterrupted, Amazon services, as well as the absence of errors in any transmission of information that might take place. However, and due to the very nature of the Internet, it is not possible to ensure such ends. Also, your access to the services of Amazon could occasionally be suspended or restricted for the purpose of carrying out repair or maintenance work, or the introduction of new products or services. We will try to limit the frequency and duration of such suspensions or restrictions.

Amazon is not responsible for (i) any losses that were not attributable to any breach on the other hand, (ii) loss business (including loss of profits, revenue, contracts, anticipated savings, data, the loss of trade or unnecessary expenses incurred), or (iii) any indirect loss or consequential nature which were not reasonably foreseeable by both parties at the moment in which the user had begun using Amazon services. We will not be responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure was attributable to circumstances beyond our reasonable control. This provision does not affect the right of the customer to receive the product or the provision of the corresponding service within a reasonable time, or to receive timely reimbursement to the case that we could not provide you such products or services in a reasonable period of time by any cause beyond our reasonable control.

The legislation of some countries may not allow some or all of the limits of liability provided above. Where such legislation was of application, some or all of those limits could not apply to you. Also such legislation may confer additional rights to the here provided.

Nothing in these conditions limits or excludes our liability for falsehood, or in case of death or personal injury attributable to our negligence or willful misconduct.

Applicable law

These terms and conditions will be governed and be interpreted pursuant to the laws of the Grand Duchy of Luxembourg, expressly excluding the application of the United Nations Convention on contracts for the international sale of goods. Both parties agree to submit to the non-exclusive jurisdiction of the courts of district of the city of Luxembourg, which means that you claim your rights as a consumer in relation to these terms of use in their Member State of residence in the European Union both Luxembourg.

Modification of the service or variation of conditions

We reserve the right to make changes to the Amazon services, our policies and our terms and conditions, including these terms of use and the general terms of the services, at any time. You will be subject to the terms, conditions, policies, terms of use and conditions general services existing on the date you use Amazon services. If any of these terms of use or the general terms of the services was declared invalid, void, or for any cause ineffective, such condition shall be excluded unless such declaration may affect the validity or enforceability of the remaining conditions.


In the event of non-compliance on your part of these terms of use, even if we choose not to exercise any rights available to us at this time, will make use of such rights and actions in any other occasion where you might again breach these terms of use.


We do not sell products to minors. Products for children that we sell must be purchased by adults. Children under 18 may only use Amazon services under the supervision of a parent or guardian.

Our details

Amazon is the trade name used by Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL. This web site (other than the Marketplace platform and Amazon MP3 service) is owned by Amazon EU SARL, who is also responsible for their exploitation. The Amazon Marketplace platform, along with any other third party vendors program available on the web site at any time, are exploited by Amazon Services Europe SARL. The Kindle and the Amazon MP3 service are operated by Amazon Media EU SARL.

Procedure and form of notice of violation of rights

If you believe that any of their rights has been violated, we invite you to fill out and send us the following form of notice. We will respond immediately to those rights holders and their representatives that could fill out and submit the notice form to communicate any concerns you may have in relation to any alleged infringement of their rights.

Once we receive notice form, we can initiate various actions, which may include the deletion of information or product in question, without implying any admission of any liability and without prejudice to any right, action or defense which could assist us, all of which are expressly reserved. Additionally, and pursuant to the remission for his part of a notice form, means that it grants the right to use, reproduce, modify, adapt, publish, translate, create any works derived from the content and display them around the world and through any means in favor of Amazon. This includes the right for us to send the form of notice to parties that had provided the allegedly infringing content. You agree to exempting from responsibility to Amazon for any claims by third parties against Amazon arising from or relating to the submission of a notice form.

Notice concerning sale of external sales bids: Please note that sale of external vendors offerings are merely hosted on Amazon and included only previous indication and request exclusively from external vendors, whose contact details are listed in the respective section on "Information on Seller", accessible through any of these offers.

Definitions of ASIN and ISBN-10: ASIN means "Amazon Standard Item (or Identification) Number" (article or Amazon standard identification number) and represents an identifier of Amazon formed by ten (10) characters. This number is listed in the data sheet of each product in the "Product details" section. "ISBN-10" means "International Standard Book Number" (book-international standard number) and is an identifier that is formed by ten (10) digits appearing in some descriptive books in the "Product details" section.

Important notice: provide information false, misleading or incorrect in the form of notice may result in both civil and criminal responsibilities. If you have doubts, we recommend that you consult your legal advisor.

Additional terms of the Amazon Software

  1. Use of the software from Amazon. You can use the Amazon Software solely to use and enjoy the services of Amazon that Amazon makes easy it as they allow the terms of use, these terms of use of Software, and the General conditions of services. It can not separate any of the individual components of the Amazon Software for use in your own programs or compile any part of it along with your programs, or transfer it for use in conjunction with another service, or you can sell, rent, lease, lend, distribute or grant sublicense or otherwise transfer any right to Amazon Software, either in part or in its entirety. You cannot use the Amazon Software for illegal use. You can cancel the provision of the Software from Amazon and deny you the right to use the Amazon Software at any time. Breach of these terms of use of Software, the terms of use of Amazon and other general conditions of services, your rights of use of the Amazon Software shall be terminated without prior notification. There are additional conditions contained or distributed along with the Amazon Software, as specified in the related documentation applicable to the Amazon Software (or software incorporated into the Software from Amazon) and that will prevail in the use of such software in the event of conflict with these terms of use of Software. All the software used by Amazon services is owned by Amazon or its content software suppliers and is protected by the laws of Luxembourg and international intellectual and industrial property rights.
  2. Use of third party services. When using Amazon Software, it can also be using one or more third-party services, such as data services of a support or provider of mobile platforms for use of wireless networks. The use of such services provided by third parties may be subject to additional policies, terms of use and applicable rates.
  3. Prohibition of acts of reverse engineering. It is not allowed, neither nor encourage, assist or authorize any other person, to, copy, perform acts of reverse engineer, decompile, or disassemble, or any other form manipulate, Amazon Software, either in part or in its entirety, or create derivative works from or about the Amazon Software.
  4. Automatic updates. In order to keep your updated Amazon Software, can that we offer you, without prior notice to the effect, occasional AutoUpdates, or manuals.

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